DELIVERY TIMES

What are the turnaround / delivery times after I order?

“We offer some of the fastest turnaround times in Australia in terms of the time taken to get the art printed, stretched and out the door, however like everyone else, we limited to delivery times by Australian couriers.

Note that at busy times like Christmas these turnaround times are pushed out a little more.

Here is an approximate guideline for total turnaround from paying for your artwork to delivery:

Pickup from our Studio – 24 business hours or less

Brisbane Metro – 2 – 3 business days

Queensland Rural – 3-4 business days

Sydney Metro – 2-4 business days

NSW Rural – 4-5 business days

Melbourne Metro 3-4 business days

Victoria Rural – 5-7 business days

Adelaide Metro – 4 -6 business days

South Australia – 5-7 business days

Perth Metro – 4-6 business days

WA Rural – 7-9 business days

NT & TAS Allow 6-10 days

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ORDERING PROCESS

How much is freight / shipping?
Shipping prices vary from state to state and according to sizes of the artwork however we heavily subsidise all the shipping prices, for some cities such as Sydney we even offer free shipping on small to Medium. sized artworks. Shipping is 100% free within the United Kingdom for all of our canvas prints, rolled prints, paper prints and framed prints. We use TNT for international deliveries. They are fast and efficient and deliver both stretched and unstretched (rolled) art to your home wherever you are.
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Do you deliver overseas?
We offer FREE SHIPPING anywhere in the UK.
Yes, please contact us for delivery prices. We will happily ship all over the world. Alternatively once you place and order and select the overseas destination the website will automatically calculate the delivery cost before you are charged.
Delivery to anywhere in the UK (England, Scotland, Wales & Northern Ireland), France, Netherlands, Belgium are now 100% free, no shipping costs at all.
Delivery to the following countries is now just $30 AUD
Germany, Italy, Spain, Portugal.
What types of payment method do you accept?
We accept Visa & Mastercard, direct deposits, cheques and paypal.
Do all your prices include gst?
We dont charge GST, what you see is what you get, there are no hidden costs or fees.
How do I get my image to you? Can I email it to you?
You have the option of uploading the image online, simply following the instructions as you go, emailing the photo to us on photos@bluehorizonprints.com.au or as described above we accept posted negatives, transparencies (slides) and cd\'s. We accept all file formats.
Are you able to print using negatives?
Yes! We are happy to scan any photos and process negatives and transparencies. We charge a standard fee of just $15 for this add-on service.

Feel free to post them to us;
Blue Horizon Prints NOOSA

Unit 2 Industrial Lane

170 Eumundi-Noosa Rd

Noosaville, 4566, QLD

1300 632 332
07 5474 2129

Do you offer other sizes besides the ones displayed on your pricelist page?
Yes! Feel free to contact us with any specific size requirements you have and we will be happy to give you a quote.
How quickly can you deliver my order?
Our standard delivery service is one of the fastest in Australia, always dispatching within 2 working days and often just 1! This rapid service means our customers get their canvas prints FAST! The exact delivery time depends on your location, we print in Noosa, Queensland so a delivery to WA takes a lot longer than to Brisbane.
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How big can I print my photo?
The largest size we offer as standard on the site is 40 x 60 inches (1020mm x 1520mm) however if you need to go larger, let us know as we can print up to 1400mm (55 inches) on the shortest edge, we allow 50mm (2.16 inches for the canvas wrap
Please bear in mind that we are restricted by the width of the printer which is 60 inches, we need to allow we can however print as long as a roll of canvas!
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QUALITY

What printer and inks do you use?
To get the best results you need to use the best tools. This is particularly important when it comes to selecting a printer and inks. We use the best quality Epson printers. We always use genuine Archival Ultrachrome pigment inks. These are considered by many to be the best in the marketplace and the proof is in the pudding when you see the strong, vibrant colours that leap off of the canvas.
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What canvas do you use?
We print on 100% cotton 390gsm canvas. We only use the best quality canvas with our canvases being carefully selected and imported to provide the best surface for our prints. The 100% cotton canvas is of the very highest quality and made to last.
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How long do they last?
The canvas prints have been independently lab tested by companies such as Kodak and Epson to last up to 75 years as long as they are out of direct ultra violet light. To further ensure the longevity of your print the lamination we add further protects your art against UV light, moisture, cracking and general wear and tear, you should expect your print to last well into the next century! Visiting our products and services page for more information. Canvas Printing Brisbane.

ABOUT THE CANVAS PRINTS

Stretched or Rolled (unstretched)?
One of the biggest questions we get asked is what is the difference between a stretched and rolled canvas (unstretched) In a nut shell a stretched canvas print is a canvas print that has been stretched over a kiln dried timber frame and is delivered ready to hang straight on the wall. A rolled canvas is just the printed canvas without the stretcher bars, customers that buy the rolled canvas normally either want to make their own frame or ship their art overseas.
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How do I care for my canvas print?
Most marks can be easily removed by running a duster over the canvas or giving it a light clean with the vacuum cleaner using the brush to get rid of any dust on the surface. If the mark is still there then you can wipe the canvas gently using a plain white wet cloth, try not to do this too often though as with time this will affect the colour quality of the canvas, remember that gently is the operative word here.
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How are the canvas prints stretched onto a frame?
Your canvas is carefully hand stretched over a profiled quality pine frame and securely stapled so that the canvas is taught over the bars. We then tape the edge of the canvas to the frame at the back to protect against dust, and insert stainless steel hanging wire and eyelets making your stretched canvas print ready to hang as soon as its delivered to your door.


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Will there be any copyright issues?
We are licenced to print and sell the images in the gallery section however you retain the copyright for your images that you provide for us to print. Please ensure that you do not infringe anyone else’s copyright with your photos.
What is a gallery/mirrored/ pixel stretch wrap?
After uploading the photo and selecting size you would like, you then get to choose from the wrap options, a wrap is the way in which the canvas is wrapped around the stretcher bars. We offer four wrap options;
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Do you laminate your canvas to protect it against weathering?
Our laminates are carefully selected to maximise protection and keep colours rich while minimising any unwanted glossy sheen that are the results of cheaper laminate. Many canvas printers will skip this step to avoid paying for quality laminates and cut drying time. We have so much faith in the necessity to have good laminate that we include it free within the price.
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Do you mount on stretcher bars or MDF blocks?
Because stretcher bars are the “unseen” part of the canvas, they’re often not discussed. But what use is a really nice canvas if it’s mounted on a thin badly made wooden hanger.
Our stretcher bars are:
32mm in profile
Kiln-dried making our stretched canvas prints more sturdy and even less likely to warp over time
Bevelled edges to prevent cracking
Bevelled contour to prevent ‘ghosting’ – an impression of the canvas touching the stretcher bar
The first thing to consider is whether or not it’s been kiln dried. Wood is a porous material, that is, it absorbs water. When it absorbs water, the wood expands and as it dries it shrinks. All this expanding and shrinking causes the wood to warp over time, much like the pages of a book that get wet – they irreparably ripple. Kiln dried wood is protected from warping and this means you don’t have a canvas unevenly sitting on your wall.
The next thing to consider is the quality of the wood used. Low quality wood is likely to crack over time, or break if the canvas is dropped. Blue Horizon Prints uses wood that does not leach tannins (tannic acid).
Then there’s the shape of the bars themselves. “Square” bars rest against the back of the canvas and over time create a visible impression – not good! To prevent this we use bevelled stretcher bars, which are slightly cut away on the side that faces the canvas so that the only contact point on the facing side is on the very very edge – and NOT the entire width of the stretcher bar. This edge is also rounded off so the canvas doesn’t stretch over a sharp, 90 degree angled frame edge.
We use Sustainable Plantation New Zealand Pine Kiln Dried with a routed lip, bought from a major Australian picture framing supplier, this is then glued and underpinned in house.
canvas_bevel
Then there’s the physical depth (profile) of the stretcher bar. A stretcher bar that is very small will not sit out from the wall, losing the depth that a canvas print or painting would normally have. We use 3.2cm thick stretcher bars, what we think is the optimal depth for canvas printing.
Maximum Canvas Print Size?

The biggest size that we can print on canvas is 140cm on the shortest edge, the length size will end up what ever the shape format is but is only limited to the length of the roll of canvas (which is VERY long!).

The reason we are limited to this size is that we use Epson Wide Format Art Printers to achieve the best quality. Larger sizes than this require flat bed multipurpose printers which we don’t use as they aren’t art specialized.

If you want larger sizes then we recommend split canvases, these are a great way to cover large spaces and are more visually impressive than a single canvas print too.

 

 

 

 

 

 

 

ABOUT FRAMED PRINTS

We use premium quality frames and assemble the frames in our studio in Noosa allowing us to create frames fast and well and to create a wide range of sizes. We include a bevelled edge card mat on the framed prints.

We offer 3 colours as standard but more options are available on request. The 3 colours are Black, White and Mahogany.

Please note that the frame size shown is the total frame size NOT the size of the print.

Earths Fantasy ELENA kulikova artwork

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Copyright 2011 Blue Horizon Prints | All Rights Reserved.